DispatchIQ

DispatchIQ is a workforce operating system AiVirex helped take from zero to one for a US client, with a strong base in Michigan. It connects homeowners, property managers, and field technicians in a single platform. Technicians train through AI, get certified, then take jobs posted by homeowners for repairs like HVAC, plumbing, and electrical. A merit matrix ranks each technician by customer feedback and job quality, so the right specialist gets matched to the right job instead of generalists repeating work they are not suited for. A hazard scan sits at the top of the funnel. A homeowner photographs an issue, and an AI trained on building codes and common faults tells them whether it needs fixing, how to fix it, or routes them to book a vetted technician. The client arrived with their own dev team, so AiVirex ran project management end to end, planning features, breaking the roadmap into sprints, designing the data structure, and shaping the UI and backend across three connected products.

DispatchIQ is an operations OS for property managers, technicians, and homeowners across the USA, with a strong base in Michigan. The client came in with a sharp idea and an existing dev team, but needed a product manager to take the build from zero to one: planning the roadmap, running standups, enforcing security checks, and shipping three connected products inside one platform. We trained and integrated AI models and LLMs across the system, including AI that scans for property hazards, wired through a stack of APIs. DispatchIQ is live today with strong SEO and near instant load times.